There are many definitions of Knowledge Management, but the one we prefer is the simplest – “Knowledge Management is the way you manage your organization when you understand the value of your knowledge".
In other words, it is the management framework (of Roles and Accountabilities, Processes, Technologies, and Governance) that you put in place to maximize the value and application of your knowledge, and which provide a managed approach to building, developing and retaining know-how, in service of business goals.